Quality Assurance Lead

We are a rapidly growing software company that specializes in Healthcare solutions for the US market. Our software is designed to handle high-volume transactions and requires fail-safe measures to ensure our clients can operate smoothly. Our team is currently 50+ members strong and we are looking for a QA Lead to join us.

Job Summary:

We are seeking a skilled and experienced QA Lead to oversee and enhance the quality assurance processes for our software products. As a QA Lead, you will play a pivotal role in developing and implementing testing strategies, mentoring QA team members, and collaborating with cross-functional teams to ensure the delivery of high-quality software. You will drive the identification of potential issues early in the development lifecycle through effective test plans, root cause analysis, and automation.

Responsibilities:

• Develop and maintain the quality assurance strategy for our software products
• Design and execute test plans, test cases, and test scripts
• Review requirements, specifications, and technical design documents to ensure that quality is embedded within the software development process
• Develop and implement testing procedures to catch issues as early as possible
• Lead and mentor the QA team to achieve project goals
• Work closely with the development team to ensure that quality is embedded throughout the software development process
• Continuously identify areas for improvement and drive change to improve quality across the organization
• Conduct prevention and root cause analysis to identify and mitigate potential issues.
• Create detailed, comprehensive, and well-structured test plans, test cases, and other test documents
• Estimate, prioritize, plan, and coordinate testing activities
• Design, develop, and execute automation scripts using open-source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• liaise with internal teams (e.g. developers and technical delivery managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

Requirements/ Qualifications:

• Bachelor’s degree in Computer Science or a related field
• Minimum 5 years of experience in software testing, with at least 2 years in a leadership role
• Strong understanding of software testing methodologies, tools, and processes
• Experience in payment systems is preferred
• Excellent communication, problem-solving, and leadership skills
• Ability to work collaboratively with cross-functional teams
• 1-2 years of experience as a Quality Assurance Engineer
• 1-2 years of experience with a variety of different testing techniques such as UI Testing, Automated Testing, Test Driven Development Strategies, and others
• 1 year of experience with coding using JAVA, HTML5, DB2, XML
• 1 year of experience with selenium
• 1-2 years of experience with software QA tools and processes
• Experience in database technologies and writing SQL queries.
• Experience in API Testing, Security testing, Load Testing along with report analysis.
• A sense of ownership and pride in your performance and its impact on the company’s success
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Working Days

Monday- Friday

Benefits

• Social Security Fund
• Festival Allowances 
• Medical Treatment, Health and Maternity Protection Scheme
• Accident and Disability Protection Scheme
• Dependent Family Protection Scheme
• Old Age Protection Scheme
• Paid Holidays
• International Work Environment
• Outing
• Loan Schemes
• Employee Referral Bonus
• Paid Certification
• Subsidized Lunch
• Annual Employee Recognition and Reward
• Annual Performance Review 
• 5 Days Working Environment

If you are passionate about quality and have a track record of leading high-performing QA teams, we want to hear from you! Join our team and help us provide the best payment solutions to our clients.